Technical Service Assistance

MOCON has an expert Technical Assistance Support Team to help answer your technical questions or troubleshoot instrument issues. Please fill out the form below and one of our expert Service Technicians will contact you promptly. 

Preventative Maintenance & Training Options

  • We offer a wide array of preventative maintenance (PM) agreements that can be tailored to fit your specific needs. Our PM agreements range from performing services at our factory to having our certified technicians visit your site.
  • Custom Application Services that provide you with in-depth training by a certified laboratory scientist who will set up a customized on-site meeting to address your specific needs and provide hands-on training focused on our Permeation Instruments.
  • Optional Extended Warranties are available that cover parts, labor & expenses to help you manage your costs
  • Calibration and N.I.S.T. certification packages

Priority Response

Customers with preventative maintenance agreements or other service contracts get priority response over non-contract customers.

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